This Privacy Policy explains how KASTROX® Premium Systems L.L.C. collects, processes, and uses your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We are committed to protecting your privacy and ensuring the security of your information.
1. Data Controller Information
The entity responsible for the processing of your personal data is:
KASTROX® Premium Systems L.L.C.
Prishtina – Ferizaj Highway, Km 10th
10000 Prishtina
Kosovo / Europe
E-mail: info@kastrox.com
Phone: +383 43 851 880
2. Types of Data Collected
We may collect and process the following types of personal data:
- Contact Information: Your name, email address, and phone number when you use our contact or quote request forms.
- Project Details: Information you provide in your message, such as desired fence length, height, or solar carport specifications, to help us generate an accurate quote.
- Technical Data: Your IP address, browser type, and operating system, collected automatically for website functionality and security.
3. Purpose and Legal Basis for Data Processing
We process your data for the following purposes and on the following legal bases:
- To Respond to Inquiries and Provide Quotes: We process your contact and project information to fulfill your request for a quote or to answer your questions. This is necessary for the performance of a contract or to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
- To Improve Our Website: We use aggregated, non-personal data (e.g., technical data) to analyze website traffic and user behavior, which helps us enhance the user experience. This is based on our legitimate interest (Art. 6(1)(f) GDPR).
4. Data Recipients
Your data is not shared with third parties without your explicit consent, unless required by law. We may use third-party service providers (e.g., for website hosting or analytics) who are contractually obligated to protect your data in accordance with this policy.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once the data is no longer needed, it is securely deleted.
6. Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): You can ask us to delete your personal data under certain conditions.
- Right to Restriction of Processing: You can request that we restrict the processing of your data under certain conditions.
- Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to our processing of your personal data, particularly when based on legitimate interests.
To exercise any of these rights, please contact us at the email address provided above.